Terms & Conditions

Account & Registration

Customers will have to register and login to their accounts on the website to place their orders. The details provided in this process needs to be accurate so that the communication with regards to the orders being placed can be done seamlessly. By agreeing to the terms and conditions, customers agree to receive newsletters and promotional communications. This can be unsubscribed from the options available in the profile of the customer.


The site would have products listed to be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be prices charged while delivering the product. The prices of few commodities keep changing on daily basis and our team would work towards making sure the right prices are provided to our customers and any discounts on the product price is passed on to the customers.


The customer can cancel their order or any item(s) in the order placed by getting in touch with our customer support. The cut-off time for the same would be 2 hours from the time of placing the order. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return & Refunds

We have a seamless return and refund policy with no questions asked. By this, our customers can use the return & refund policy if they are not satisfied with the quality or freshness of the product at the time of delivery. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent orders.

You Agree & Confirm

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Grain Culture for redelivery shall be claimed from you.

You will provide authentic and true information in all instances where such information is requested of you. Grain Culture reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.

You authorise Grain Culture to contact you for any transactional purposes related to your order/account.

That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.


Every effort is made to display the colors of the products that appear on the website as accurately as possible by our backend team. However, the actual colors would solely depend on your monitor/ screen. We don’t guarantee that your monitors/ screens display of any color will be accurate.

Modification of Terms & Conditions

Grain Culture may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.

Governing Law & Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Hyderabad shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Reviews, Feedback & Submissions

Every review, comment, feedback or any other submissions disclosed on the site or by this site in connections with your use of this Siteshall be and remain the property of Grain Culture. Such information or submission of any Comments shall constitute an assignment to Grain Culture of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Grain Culture owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Grain Culture will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Grain Culture is and shall be under no obligation
(1) to maintain any Comments in confidence;
(2) to pay you any compensation for any Comments;
(3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam".

Please note all reviews submitted by customers are subject to checks and moderation by our Team. Grain Culture reserves the rights to moderate as well as publish/not publish the reviews. Grain Culture reserves the rights to solicit or withhold reviews and ratings with no liability. Grain Culture reserve the right to accept, reject, moderate, monitor & edit or remove any comment. You grant Grain Culture the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make, and you agree to indemnify Grain Culture and its affiliates for all claims resulting from any Comments you submit. Grain Culture and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.


TThis User Agreement is effective unless and until terminated by either you or Grain Culture. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Grain Culture may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, such termination will be without any liability to Grain Culture. Upon any termination of the User Agreement by either you or Grain Culture, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Grain Culture's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.


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